Craft15 – Privacy Policy

Last updated: 21 October 2025

At Craft15, I care about your privacy just as much as I care about the quality of my handmade bows.
This Privacy Policy explains how I collect, use, and protect your personal information when you shop with me, subscribe to updates, or get in touch.

By using this website, you agree to this policy — but I promise to keep things simple, respectful, and transparent.

1. Who I Am

Craft15 is a small handmade business run by Gary Harrison, trading as Craft15, with a trading address at Office 1450, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE.

If you have any questions about your data, please email me at info@craft15.co.uk.

2. The Information I Collect

When you place an order, subscribe to updates, or contact me, I collect a few details so I can complete your order and provide good service. This may include:

• Your name and contact details (email, address, phone number if given)

• Delivery address

• Payment information (processed securely through PayPal)

• Any messages or notes you include with your order

• Your email address (if you sign up for marketing updates)

I also use basic cookies and website analytics to understand how visitors use my site — nothing intrusive or personally identifying.

3. How I Use Your Information

I only use your information to:

• Process and deliver your orders

• Contact you about your order or enquiry

• Handle returns or refunds

• Send you marketing emails (if you’ve opted in)

• Meet legal or tax obligations (for example, record keeping)

I’ll never use your details for spam or unrelated marketing.

4. Marketing Emails

If you choose to subscribe to Craft15 marketing emails, I’ll use your email address to send you occasional updates about new products, special offers, or news from the shop.

I rely on your consent to send these emails — you can withdraw that consent at any time by clicking the “unsubscribe” link in any email or by contacting me at info@craft15.co.uk.

Your email address will only be used for Craft15 updates and will never be shared or sold to anyone else.

5. Sharing Your Information

Your information is only shared with trusted partners who help me run the business safely and legally, such as:

• PayPal – to process payments securely

• Royal Mail – to deliver your orders

These services have their own strong privacy and data protection standards.
I will never sell, rent, or trade your information to anyone else.

6. How I Store and Protect Your Data

Your data is stored securely using password-protected systems and trusted third-party platforms (like PayPal and my website host).
I only keep information for as long as necessary — usually up to 6 years, to meet tax and accounting requirements.

7. Cookies

Craft15 uses small files called cookies to help the website run smoothly and understand visitor activity (for example, through basic analytics).
You can control or delete cookies at any time through your browser settings.
For full details, please see my Cookie Policy

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data I hold about you

• Correct any inaccuracies

• Request deletion of your data (where legally possible)

• Object to or limit certain uses of your data

If you’d like to exercise any of these rights, just send an email to info@craft15.co.uk and I’ll respond within 30 days.

9. ICO Registration

Craft15 is registered with the Information Commissioner’s Office (ICO) as required by UK data protection law.
ICO Registration Number: ZC020416

You can learn more about the ICO or check registration details at www.ico.org.uk.

10. Updates to This Policy

I may occasionally update this Privacy Policy to reflect changes in the law or how I run my business.
When that happens, I’ll update the “last updated” date at the top of this page.

❤️ Your trust means the world to me.
I take your privacy seriously and only use your details to make sure your shopping experience with Craft15 is smooth, safe, and personal.

Craft15
Operated by Gary Harrison
📧 info@craft15.co.uk
🏠 Trading address: Office 1450, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE